Chase account duplicated, password now required

GeoArm
GeoArm Quicken Windows Other Member
Just re authorized Chase accounts, did a one step update. Now I have two accounts duplicated. in addition Quicken is asking for my chase password. when entered it just asks for it again. now I am unable to do updates. [Removed - Sarcasm]

Comments

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    GeoArm said:
    Just re authorized Chase accounts, did a one step update. Now I have two accounts duplicated. in addition Quicken is asking for my chase password. when entered it just asks for it again. now I am unable to do updates. [Removed - Sarcasm]
    Hello @GeoArm

    I am sorry to hear about this problem with online banking services, and with duplicate accounts. Thank you for discussing this with us here on the Quicken Community. 

    Given the nature of this issue, I recommend reaching out to Quicken Support by making use of the information provided here. They will be able to troubleshoot and diagnose this issue in further detail given the tools and resources available to them. 

    I hope this is helpful. 

    Thank you,

    Quicken Jared 
This discussion has been closed.