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EWC transition has broken Bank of America, Chase, Discover and JCPenney downloads

PaulinSC

Yesterday I reauthorized, meaning made the switch from Direct Connect to the new EWC+ and transactions that I know are posted do not download to Quicken. No errors, but no transactions either. Is this what we pay for???

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Comments

Quicken Anja

Hello @PaulinSC,

Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still continues to persist.

I hope this helps!