Unable to open account attachments after R 44.20 - resolved

clcecil

After upgrading to the new build version, I am no longer able to open attachments in any of my accounts. There is no response when I double-click on the icon or select the VIEW/OPEN menu selection. I can still save attachments, but cannot open them.

clcecil

RESOVLED:
I discovered Acrobat was running in the background and the instance needed to be terminated. The open operations are working fine now. My apologies for jumping the gun.