Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Mortgage payment split no longer working
StillBelieve
I'm using Windows subscription Home, Business, and Rental Property. Since 2018 my monthly mortgage payment has been accurately allocated to Principle and Interest without any periodic input on my part. Everything was entered on the 1st of the month in my check register even though the actual payment was made on the 13th. It was also named correctly with the proper Account Name (HarborOne Mortgage) I set up despite the fact that the actual payment is made to another name (LoanCare Online). As of the July 1, 2022 payment, all split loan entries have stopped. When I do One-Step Update, the transaction downloads as if it's a bill payment. The payment amount of $1187 shows as a single line item to "LoanCare Online" and is categorized as "Bills&Utilities: Credit Card Payment". The mortgage account register shows no entries after June 1 and the "Next Due" field is listed as July 1. Did Quicken change something to disable this feature? Is there some setting that I need to change?
Find more posts tagged with
Comments
UKR
Assuming that you didn't activate the loan account for transaction downloading ...
Is it possible that you forgot to enter the Scheduled Reminder for the mortgage payment every 1st of the month? Because if there's no payment transaction in the checking account register, the downloaded autopay from the mortgage company will create a new register transaction instead of matching to the already existing monthly payment transaction with the full Split breakdown.
StillBelieve
Under "Payment Options" I had the "Loan Reminder" button checked, but not the "Automatically enter the transaction into the register [x] days before the due date". I must have inadvertently unchecked the "Auto" button because I have never entered a Scheduled Reminder before. Or perhaps Quicken fiddled with something during an update which changed that setting. Secondly, can I assume that activating the loan account for "downloading" is something you would have to set up when inaugurating the account? My account is "offline".
StillBelieve
And I should have said "thank you" for so promptly putting your finger on the problem. I will see tomorrow (the first of the month) if my changes work.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of