Discover Card not updating my transactions

tucsonmac
tucsonmac Quicken Mac Subscription Member ✭✭
edited November 2022 in Registers & Transactions (Mac)
Noted the other day that discover card does not have Quicken as a type of download. I was told that Quicken wanted to use another method, I was able to update once from quicken 6.9 but not today. Trying to update to reconcile. Quicken says successful but there is a cleared transaction on my Discover statement but not cleared in the discover register in quicken. What is the change and what must i do?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    Hello @tucsonmac, 

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with downloading transactions from your Discover Card account(s). 

    First, I suggest creating a test file and adding the Discover accounts to see if the same issue occurs with transactions not downloading. You can create a test file by navigating to File > New > Start from Scratch. It is recommended to save a backup before proceeding (just in case). 

    Let me know how it goes!

    -Quicken Jasmine

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