Bank of America, same problem as Chase

hoffmandh
hoffmandh Member ✭✭
edited November 2022 in Download, Add/Update Accounts (Windows)
It appears to me that Bank of America is currently including Pending Transactions in the Online Balance in Quicken for users connected with EWC+. The Pending Transactions would not show in the Register when the accounts are updated. So as with my Chase credit card accounts I have not been able to reconcile with B of A since the upgrade

Comments

  • figsys
    figsys Member ✭✭✭
    Have the same problem - posted seperately.
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @hoffmandh and @figsys,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue with reconciling your accounts. 

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation if needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    Turn Off pending transactions and look at opening balance in account. Quicken has been adding wrong opening balance on conversion to EWC+ apparently related to pending transactiond
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