There are no uncleared items to reconcile - Reconcile no longer works

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howardzipin
howardzipin Member ✭✭
edited November 2022 in Registers & Transactions (Windows)
This started about 2 weeks ago September 2022. I see others have had same issue previously. Have been a quicken user since 1996 so I have not changed my approach. Any suggestions. For now, I am reconciling manually by comparing online balance and quicken balance. Multiple Financial institutions affected.

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  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    edited October 2022
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    howardzipin said:
    This started about 2 weeks ago September 2022. I see others have had same issue previously. Have been a quicken user since 1996 so I have not changed my approach. Any suggestions. For now, I am reconciling manually by comparing online balance and quicken balance. Multiple Financial institutions affected.
    Hello @howardzipin,  

    I am sorry to hear about this problem with the Reconcile feature. Thank you for reaching out about this here on the Quicken Community. 

    First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Next, run through the steps listed below:
    1. Navigate to File
    2. Select Validate and Repair File...
    3. Select Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists. 

    If you are still noticing difficulties after you have attempted those recommendations, you may try the following: 

    1. Navigate to File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Select Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    I look forward to hearing about your results. 

    Thank you,

    Quicken Jared 
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