Cloud not accessible, Sync missing a month's data

Dr_At

I'm using Quicken Deluxe, v6.9.0, running it via OSX 15.6.7 on an early 2015 Macbook Pro.

For the last week I have been unable to access Quicken Cloud. As the software suggested, I reset the Cloud and used a backup from a month ago.

All accounts lost access, and upon re-initiating secure login-s in several of them, Quicken reported updating but downloaded nothing. I tried syncing to Web but that was also incomplete. Others have reported similar problems with the Quicken Cloud since July, and Quicken's known issues posts say they're working hard on the problem. For more than 60 days? I'm considering quitting my subscription, salvaging what data I can, and finding a more reliable software package. Shall I wait patiently or find a more reliable software package?