Chase - No downloaded transactions

Dave508
Member ✭✭✭
This is in reference to Ticket #9662620/CTP-4302 "ONGOING 10/8/22 Chase - No downloaded transactions".
I was able to get Chase to download transactions from the last several days by resetting Online Services:
Right click Chase account, select Edit/Delete Account, click Online Services, then Reset Account.
It took me through reauthorizing my account (which I had already done when they converted to the "new" connection method a couple of weeks ago), after that it downloaded transactions (said over 3000 transactions, but fortunately it did it correctly and didn't duplicate the ones already in place) and downloaded the newest transactions from the last several days.
I don't know whether it will continue to work on subsequent updates, but I'll update this thread with the results.
I was able to get Chase to download transactions from the last several days by resetting Online Services:
Right click Chase account, select Edit/Delete Account, click Online Services, then Reset Account.
It took me through reauthorizing my account (which I had already done when they converted to the "new" connection method a couple of weeks ago), after that it downloaded transactions (said over 3000 transactions, but fortunately it did it correctly and didn't duplicate the ones already in place) and downloaded the newest transactions from the last several days.
I don't know whether it will continue to work on subsequent updates, but I'll update this thread with the results.
Tagged:
0
This discussion has been closed.
Categories
- All Categories
- 29 Product Ideas
- 27 Announcements
- 184 Alerts, Online Banking & Known Product Issues
- 17 Product Alerts
- 730 Welcome to the Community!
- 605 Before you Buy
- 1.1K Product Ideas
- 49.9K Quicken Classic for Windows
- 15.4K Quicken Classic for Mac
- 986 Quicken Mobile
- 775 Quicken on the Web
- 75 Quicken LifeHub