Kohls Credit Card and 2FA

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Josh M
Josh M Member ✭✭
edited November 2022 in Download, Add/Update Accounts (Windows)
One-Step Update prompts for a text message passcode (2FA) EVERY time. I thought this only be necessary once to show that my access is legit. How can I fix this?

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  • Josh M
    Josh M Member ✭✭
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    Sorry... This was for Kohls Credit Card.
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    Josh M said:
    Sorry... This was for Kohls Credit Card.
    Hello @Josh M,   

    I am sorry about this problem with constant multi-factor authentication requests. Thank you for looking to the Quicken Community for assistance.

    What connection method are you currently making use of in order to add or link your accounts to online banking services? Please note that you can verify this anytime by going to Tools > Account List and then clicking on the Edit button in the row associated with the affected accounts. Next, go to the Online Services tab in the new window that appears afterward. The information we are looking for should be found under the Online Setup callout box.

    Also, if you have the chance, you could save a backup by going to File > Copy or Backup File... in the upper menu at the top of the screen and then create a 'test' data file by going to the same menu and selecting New Quicken File... Next, choose New Quicken File in the screen that follows, and then click OK. After this, choose a file location on your computer and then click Save. Choose Don't use mobile and web when prompted. 

    You may then add your Kohls-associated accounts by navigating to the Add Account button in the upper left-hand side of the screen, denoted by the '+' symbol. Let us know if you see the same error message occurring in the test data file once this is attempted.

    I look forward to your response. 

    Thank you,

    Quicken Jared 
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