Cannot connect Wells Fargo accounts - new email address

Batyam

I have just renewed my subscription but with a new email address for my username. I am now unable to connect my WF accounts because WF still has my old email address on file. WF tells me I need to work with Quicken to fix this issue. Any suggestions?

Quicken Jared

Batyam said:

I have just renewed my subscription but with a new email address for my username. I am now unable to connect my WF accounts because WF still has my old email address on file. WF tells me I need to work with Quicken to fix this issue. Any suggestions?

Hello @Batyam,  

I am sorry to hear about these issues with logins and online banking services. Thank you for inquiring about this here on the Quicken Community.

First, What connection method are you currently making use of in order to add or link your accounts to online banking services? Please note that you can verify this anytime by going to the right-hand panel of the Add Account window - after clicking on the button denoted by the '+' symbol in the upper left-hand corner of the screen - then clicking on Advanced Options once you have clicked on the 'instance' of Wells Fargo you are looking for.

I look forward to your response. 

Thank you,

Quicken Jared