Account Name Update Bug

cm_blk
cm_blk Quicken Windows Subscription Member ✭✭
edited November 2022 in Errors and Troubleshooting (Windows)
Today I was getting a bug when updating multiple account names. After multiple account name updates, the account details dialog box would not have the "Ok" and "Cancel" buttons. Twice the "x" close button in the top right was not there.

After restarting Quicken, I was able to update the names each time. It is an odd bug. When the "x" button is missing, I am forced to kill Quicken in Windows, making me wonder about file corruption.
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Comments

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭
    What version are you using?  (Help > About Quicken)
    Sometimes problems can be very version specific.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    BTW, pressing either the Esc key or Alt-F4 might get you out of a "hung" window which has the typical Windows layout with the red "X", without killing Quicken or Windows.
    If a window is too tall to fit on your screen you need to check your screen resolution settings and/or turn off "View / Use large fonts" and/or reduce the Display setting to "make text appear larger on screen" to 125% or less.
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