Who can help? (one of my Chase accounts did not update)

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Winnetou
Winnetou Quicken Windows Subscription Member
edited November 2022 in Download, Add/Update Accounts (Windows)
When trying to edit my second Chase account, Quicken repeatedly freezes on me.
The first account was updating "ok", which means I had to archive the old transactions and start that one over. Inconvenient but manageable. The second account just does not allow me to fix its connection to Chase.
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Winnetou,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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