Unable to Update Accounts [Edited]

ricephil

Have the same problem
Have 11 accounts that will Not update work fine before the last two update by click on Download Transaction, Now only transaction list come up will not try to connect

Preference
Mobile & web
try with sync on and off

In Account Detail Online services
Try reset account still will not work
Deactivate and then setup transaction download will download only once . have to this every time to download for each account.

Quicken Jasmine

Hello @ricephil, 

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Please let me know how this goes!