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Can't download transactions from Chase

richlaz

Ever since the connection change with Chase, I have been unable to download transactions. It keeps asking me to re-authorize, says it is successful, then says "can't add accounts". According to the posts, that means the accounts are already added. But it isn't updating the transactions.

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Comments

jpmartinjr

I can't download transactions from Chase

Quicken Jared

Hello @richlaz and @jpmartinjr,

I am sorry to hear about this problem with online banking services. Thank you for discussing this with us here on the Quicken Community.

Currently, there is an Open Alert regarding Chase accounts and issues like those you describe. You can follow the link provided here for all additional information and any future updates.

I hope that is helpful.

Thank you,

Quicken Jared

duhmel555

This was reported as a known problem that you were 'working' on October 1, over a month ago. Why no progress???