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Verizon Synchrony CC-502

System

This discussion was created from comments split from: My Lowes (Synchrony Bank) account will not update. All i get is a CC-502 error..

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JoshD

It's not just Lowes. It's Verizon also (and I suspect all cards hosted by Synchrony bank). It's been going on for well over a week. Quicken seems to forget that we pay to use their service. They need to fix this.

Quicken Jasmine

Hello @JoshD,

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue.

I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-502 error. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps.

I hope this helps!