Quicken failures after R44.28

donnamo500
donnamo500 Quicken Windows Subscription Member ✭✭
edited November 2022 in Errors and Troubleshooting (Windows)
This morning Quicken Deluxe failed to open, forced me to renew my membership (3 months early) to move past the 'expired' notice screen, and required me to install a backup file. Now Update will only access a single American Express credit card - no banks, no other cards, no investments. Am I the only one having such problems?

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited October 2022
    what Release ..... Help --> About Quicken 
    guessing it might be R44.28 ?
  • donnamo500
    donnamo500 Quicken Windows Subscription Member ✭✭
    Correct - R44.28
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  • donnamo500
    donnamo500 Quicken Windows Subscription Member ✭✭
    Update issues are unchanged since yesterday. Friends at Quicken, how about you fix this issue with R44.28 as soon as possible?
  • donnamo500
    donnamo500 Quicken Windows Subscription Member ✭✭
    Did a complete reinstall, including manually deleting Quicken folder and wiping registry. No change - still will only run Update on Amex card - nothing else.
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Have you tried signing out from your Quicken ID and back in again and then running OSU?
    Quicken Subscription HBRP - Windows 10
  • donnamo500
    donnamo500 Quicken Windows Subscription Member ✭✭
    Finally got it working again. The solution turned out to be to make a backup with a different name and opening the re-named backup file - so it must have been a corrupt file. I still think it was caused by the R44.28 update though.
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