Consistently Corrupted Bill Reminders

11dp20

Greetings,

For some time (like two years), I have been getting consistently corrupted bill reminders. I was wondering if anyone else has seen this, or has a troubleshooting suggestions.

Here is what happens:
1. I have about 10 or so bill/income reminders. They seem to work reasonably well.

2. I occasionally do a file validation, and when I do, I will get the following in the log:

"Quicken found a damaged scheduled reminder and removed it. Please check your scheduled reminders by going to Tools>Manage Bills and Income Reminders."

3. When I go to the reminder screen, I see a bunch of dummy/placeholder reminders. I attached an image.

4. I then have a fun time manually clicking/deleting them. Then a few weeks later I do it all over again.

This makes me believe something is corrupted, and Quicken validation is unable to resolve it. I don't believe I see other issues, other than Quicken seems very slow, which may be completely unrelated.

I haven't verified, but it is like I end up with one of these "dummy" reminders for each time I actually used one.


Anyone else see this? Any thoughts?

Deekidr

I am having similar issues with my scheduled reminders. It deletes them during validation which I have to do in order to access them or quicken will freeze up and shut down. It also duplicates them in the transactions. So it recognizes that I have one and matches it and creates another. Really considering a move if things do not fix soon.

UKR

If you haven't done so already, please do the following actions:

• Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
• Reboot Windows.
• Validate and Supervalidate your Quicken data file.
• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

 

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate: 

1. Click File
2. Select Validate and Repair File...
3. Select Validate File
4. If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
5. Click OK
6. Close the Data Log
7. Close Quicken (leave it closed for about 30 secs)
8. Reopen Quicken and see if the issue persists.

Super Validate:

1. Click File
2. Press and hold both CTRL and Shift keys while you click Validate and Repair File...
3. Select Supervalidate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for about 30 secs)
7. Reopen Quicken and see if the issue persists.

11dp20

Thanks - I've tried the above (Validate/SuperValidate/Mondo Patch>

I've even tried deleting all of my Bill and Income Reminders - but it still happens. Yes: I have no Bill/Income reminders, but it it still finding corrupted ones.

I do a validate, and it says "Quicken found a damaged scheduled reminder and removed it. Please check your scheduled reminders by going to Tools>Manage Bills and Income Reminders."

I have a bunch of blank reminders, which I delete, and then validate runs clean at that time. Then it happens again in few days.

Deekdir - it is good to see someone else is seeing a similar problem, although I'm not seeing Quicken delete reminders, or shutdown or anything. In my case it is like there is some sort of corruption which Validate/SuperValidate can detect, but can't fully resolve.

If anyone else is seeing something similar please post.

11dp20

An update if anybody looks here about this.

I found this thread: https://community.quicken.com/discussion/7869277/validate-corrupts-the-manage-bill-reminders-database

Which helped me realize the corruption was happening every time I did an update. However, nothing happened by de-activating accounts. It happened on the Bill update.

I noticed there were two Bills on the Bill & Income tab that we showing as failed. I deleted them and the problem changed. I no longer see the dummy reminders after validation.

However, when I run validation, I see the message "1 scheduled transactions corrected". This happens every time I run - it never gets fixed. I consider this an improvement as I no longer have the dummy entries, but there is still something not right.