Bank transactions no longer download to Quicken

deltavee
deltavee Member ✭✭
edited November 2022 in Download, Add/Update Accounts (Windows)
About a week ago, my banking transactions no longer download to my Quicken program. This function worked fine for many years but now has stopped completely. The bank states that I'm the only customer with this problem and therefore the problem has to be with Quicken. Assistance, please.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    More info is needed to help  you.
    1. What Q product are you running and what BUILD of that product?  Also, what's your "Membership Valid Thru" date?  This info is at HELP, About Quicken.
    2. What bank, as shown at TOOLS, Account Info (in the Financial Institution column)?
    3. What type of account(s) at that bank?
    4. Are you able to download from other banks/cards/brokerages/etc?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • BOB139
    BOB139 Quicken Windows Subscription Member ✭✭✭
    Do you have accounts with a bank that recently required re-linking to switch to EWC+ connection method?

    There seems to be a bug in Quicken where when performing this change another account becomes corrupted. You can check if you were impacted by going to your account settings tab and looking for a grayed out user ID field and when you click on the blue question mark next to it will say something about EWC+

    Despite ongoing for over a month Quicken has yet to officially acknowledge the issue or state a timeline for a fix.
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