transfers between accounts, not matching, doubling

india just

The first image is the visa register, lower one is the bank register.  Instead of matching and pairing the common transaction, it doubles them.  Only way to solve is manually alter one and delete the downloaded transaction on other side.  this is the southwest visa card.  The visa payment for university of south florida worked after the latest update.  wondering if memorized transactions affecting?

UKR

If a downloaded transaction does not automagically match itself to an already existing register transaction, you can just drag one over the other, to effect a manual match.