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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Why are bank reconciliation not working now?
Jlew
Bank reconciliations are suddenly not working. Accounts are reconciled monthly without issue, now there are duplicate transactions from 2 years ago. Also, transactions within the reconciliation period will not pull into the rec. What is up with this?
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Jlew
Problem solved by Miguel at Customer Support. I had an incorrect date for the the reconciliation period.
Frankx
Hi
@Jlew
Can you provide us with some additional information so that we can better help you?
Please tell us:
which version of Quicken are you currently running?
is this for one account or more? If one, what is the name of the financial institution?
are the "duplicate transactions" that you are seeing:
- limited to 1 account or more that one account?
- to one financial institution or more than one?
Also can you give us some more information on what I will call the "timing issue" where "transactions within the reconcile period will not pull into the rec."
Specifically - is this also a recent event or something that you have seen before? And generally - is it safe to say that ALL of these recent problems are related to your doing reconcilation issues?
Get back to us and we'll go from there.
Frankx
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