Problem in connecting to my bank account

David Norman
David Norman Quicken Windows Subscription Member
edited November 2022 in Download, Add/Update Accounts (Windows)
70% of the time I cannot connect to my bank account to download transactions. It indicates "unable to connect to bank". Any ideas on what I can do?

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    More info needed in order to help you.
    What Q product are you running and what BUILD of that product?  This info is at HELP, About Quicken.
    What bank, as it's known in Q?  Do TOOLS, ACCOUNT LIST and look in the Financial Institution column for this info.
    What type of account?  Only this account?  Can you download other accounts from this bank?  Can you download from other banks/cards/etc.
    Are you getting any error codes?  The message that you cited is pretty generic and doesn't tell us much.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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