Quicken 2014 crashes with error 6957

Craig260

I've been using Quicken since 1999 and now using Deluxe 2014. I mainly use it just for balancing checking and savings. Very light use with no online bill pay or other capabilities. I haven't ever had any problems after all these years but today I go to enter purchases I get a Quicken - Unexpected error, code 6957 and software must close. Every time I close and try to reopen to get into checking account I get the same error. I have rebooted my computer and still getting the same error. Looking for any help from the community.

NotACPA

This was originally posted by SuperUser @UKR and is now archived. I've copied it here to see if it might help you. It was written in response to the only other reference to 6957 that I could find.

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Have you recently installed (or reinstalled) Quicken 2014?

If so, because this software is no longer supported, you need to download and install all available bug fixes (patch files) using the procedure below. That should resolve error codes 6xxx.

Also, because there's no support, you cannot access any Online Backup that may have previously been available. To restore a data file you need to use the Automatic or Manual Backup copies created by Quicken on your personal drives.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Old Quicken Patch downloads 2000+

When running an old, unsupported Quicken for Windows version you may no longer be able to download bug fixes (patch files) directly from Quicken.
However, until further notice they are still available here:
US version: http://www.quicknperlwiz.com/quicken-patches-us.html
Canadian version: http://www.quicknperlwiz.com/quicken-patches-canadian.html
If clicking on Help / About Quicken does not show the highest Release number available for your version (year), as shown on this webpage, download and install the appropriate file(s) from the link above.

***************

NotACPA

This was originally posted by SuperUser @UKR and is now archived. I've copied it here to see if it might help you. It was written in response to the only other reference to 6957 that I could find.

*************

Have you recently installed (or reinstalled) Quicken 2014?

If so, because this software is no longer supported, you need to download and install all available bug fixes (patch files) using the procedure below. That should resolve error codes 6xxx.

Also, because there's no support, you cannot access any Online Backup that may have previously been available. To restore a data file you need to use the Automatic or Manual Backup copies created by Quicken on your personal drives.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Old Quicken Patch downloads 2000+

When running an old, unsupported Quicken for Windows version you may no longer be able to download bug fixes (patch files) directly from Quicken.
However, until further notice they are still available here:
US version: http://www.quicknperlwiz.com/quicken-patches-us.html
Canadian version: http://www.quicknperlwiz.com/quicken-patches-canadian.html
If clicking on Help / About Quicken does not show the highest Release number available for your version (year), as shown on this webpage, download and install the appropriate file(s) from the link above.

***************

Craig260

Thank you very much. I loaded up the last patch (release 10) from 2014 and now it seems Quicken is working as it should.