Regions Bank Downloads

hmcneal

Since November 1st I have not been able to up-date my account with Regions Bank. I receive "Quicken Windows is not responding" and have to shut-down the program. The program updates fine with other institutions. Is anyone else having this issue with other banks ?

Quicken Jared

hmcneal said:

Since November 1st I have not been able to up-date my account with Regions Bank. I receive "Quicken Windows is not responding" and have to shut-down the program. The program updates fine with other institutions. Is anyone else having this issue with other banks ?

Hello @hmcneal,  

I am sorry to hear about this issue with crashing while trying to update accounts. Thank you for asking about this here on the Quicken Community.

Also, have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here. 

I look forward to hearing about how this works for you. 

Thank you,

Quicken Jared 

hmcneal

I deleted the old program and installed with new download from Quicken. Had some problems installing the new download. However, the download from Regions Bank is now working.

Quicken Jared

hmcneal said:

I deleted the old program and installed with new download from Quicken. Had some problems installing the new download. However, the download from Regions Bank is now working.

Hello @hmcneal,  

I am very glad to hear that the online banking issue seems to have been resolved, although I am sorry that there was some trouble with software reinstallation. Thanks so much for getting back to me about your results. 

Feel free to reach out with any other questions or concerns, and have a great day!

Regards,

Quicken Jared