Amex credit card transactions have stopped downloading

JBL in AZ
Quicken Windows Subscription Member ✭✭✭
The last transaction that downloaded was Oct. 21; three transactions since then (Oct. 27, 31 and Nov. 2) have not downloaded. This is with Express Web Connect using fully updated Quicken and Win 10. The status shows no errors and 0 transactions downloaded; however the on-line balance is correct and includes the missing transactions (and contrary to the Quicken ending balance).
0
Best Answer
-
I opened Edit Account / On-line Services and did a "Reset Account". That brought in the missing transactions. I hope I will continue to see transactions as they arrive; we shall see. I consider this question closed at this time.0
Answers
-
I opened Edit Account / On-line Services and did a "Reset Account". That brought in the missing transactions. I hope I will continue to see transactions as they arrive; we shall see. I consider this question closed at this time.0
This discussion has been closed.
Categories
- All Categories
- 5 Product Ideas
- 27 Announcements
- 178 Alerts, Online Banking & Known Product Issues
- 16 Product Alerts
- 717 Welcome to the Community!
- 598 Before you Buy
- 1.3K Product Ideas
- 49.5K Quicken Classic for Windows
- 15.3K Quicken Classic for Mac
- 982 Quicken Mobile
- 772 Quicken on the Web
- 72 Quicken LifeHub