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Memorized Payee List is suddenly empty!

aratermann

As several others have mentioned, my Memorized Payee list is suddenly empty. When I memorize transactions' thanks actions (Control M) The list remains empty. What is weird is that some transactions still o auto-fill categories while others do not. They have a small rectangle symbol where the category should be. I suspect that there is another list or action that needs attention but I do not know where to look or how to fix this problem. Thanks.

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UKR

Please take a look at the following and see if it helps resolve your issue.

Problem: Empty MPL List View or only a few entries show but File Information shows many MPL entries

Check the MPL view (Tools / Memorized Payee List). Click on Options and make sure that there is NO checkmark on "Show locked items only"

If you wish to Rebuild your MPL

After creating a backup of your Quicken data file …
To rebuild the Memorized Payee List from existing transactions, click Tools, hold down Shift and CTRL, then click Memorized Payee List.

GHemb

I have made sure there is no check mark on show locked items only. I have run Tools, Shift + Control, Date Entry and QuickFill, and I still have a blank screen when I look at Tools, Memorized Payees List. I'm at a loss. Any other suggestions appreciated.

UKR

GHemb said:

...
I have run Tools, Shift + Control, Date Entry and QuickFill, and I still have a blank screen ...

I assume that the above is just a typo and that you really have clicked on Tools, hold down Shift and CTRL, then click Memorized Payee List.

If that didn't work please do the following actions:

Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
Reboot Windows.
Validate and Supervalidate your Quicken data file.
If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

Click File
Select Validate and Repair File...
Select Validate File
If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
Click OK
Close the Data Log
Close Quicken (leave it closed for about 30 secs)
Reopen Quicken and see if the issue persists.

Super Validate:

Click File
Press and hold both CTRL and Shift keys while you click Validate and Repair File...
Select Supervalidate File
Click OK
Close the Data Log
Close Quicken (leave it closed for about 30 secs)
Reopen Quicken and see if the issue persists.