Account Download Issue - The Dreaded Circle with Line

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Frank DeMello
Frank DeMello Member ✭✭✭
edited December 2022 in Download, Add/Update Accounts (Windows)
Why is this happening and what is the best way to solve without setting up new accounts and losing all my history?


Thank you

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  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    I'm getting the same message this morning. If you click Reauthorize, you'll get this window.



    I suspect BoA is working on their servers this morning. I would wait and try again later.
    Quicken Subscription HBRP - Windows 10
  • Frank DeMello
    Frank DeMello Member ✭✭✭
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    Hello - I was able to break the download link, reauthorize and re-add. Circle with line gone. Normally it would not correct that error but maybe something happened at BA as mentioned. Thank you
  • Gopher651
    Gopher651 Member ✭✭
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    I believe BoA does system maintenance every Sunday early morning. I remember seeing something early on the webpage.
  • KayV9355
    KayV9355 Member ✭✭
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    Well, I got it to work. I tried so many things, i"m not sure who the winner is, but it probably was the Cloud search that is the winner. Whew!!
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