Getting error message - The password entered does not match the stored Vault password

jeff2r

At boot up or during scheduled updates, background agent/bagent.exe issues the error message "The password entered does not match the stored Vault password"

I've been living with this error for years; Quicken won't acknowledge the bug afflicting many users, let alone address or fix it. "Restoring backups" doesn't fix the problem. Reinstalling doesn't fix the problem.

Quicken Jasmine

Hello @jeff2r,

Thank you for reaching out to the Quicken Community, though I apologize that you have been experiencing this error for quite some time. 

We recommend that you contact Quicken Support directly for further assistance as they can utilize functions such as screen share and escalate the situation as needed.  

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

Thank you.