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PFCU (Pentagon Federal Credit Union) CC-502 error

DRWendte

This has been happening to me for about five days now. I see it happened before in early September. Does anyone know what the problem is? I can access my account through the Pentagon Federal website, but cannot get Quicken to connect.

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ewhitley10

I'm having the exact same issue. Just started using Quicken & was able to upload my bank account easily, but not PenFed. I'm thinking that Penfed may have additional security block/s.

ewhitley10

Just called PenFed. Not compatible w/Quicken

Quicken Jared

Hello @DRWendte and @whitley10,

I am sorry to hear about this problem with the CC-502 error message. Thank you for letting us know about this here on the Quicken Community.

Currently, there is an Open Alert regarding Pentagon Federal Credit Union and online connectivity issues that is most likely related to your situation. You can follow the link here for more details and for any future updates. Note that you can also read more about this error message in the Support Article linked here.

I hope that is helpful.

Thank you,

Quicken Jared