Login impossible

Mauro_G

Unable to enter the website. Unable to use windows application. The error is always wrong credentials. I have already changed the password several times. I have installed and uninstalled the application for windows several times but no result. I ask for help. Regards. Mauro

Greg_the_Geek

Are you in the US or Canada? Are you using a VPN?

Mauro_G

Italy..... I have been using the program for about 4 years. then from February this year I changed. But quicken always remains the best and I wanted to come back.

Greg_the_Geek

Quicken apparently changed to not allow IP addresses from outside the US and Canada to not have access to Quicken servers. Others have reported similar problems. Can you setup a VPN to a US server?

Mauro_G

I tried. With VPN, Access from the web works. Access from windows application works. Android application, with vpn on usa server does not work. Do you have any other valuable advice?

Greg_the_Geek

I don't believe the Mobile app will work even using a VPN.

Mauro_G

I thank you infinitely. You have been very helpful. A greeting