E-Trade transaction download stopped including number of shares

NormG85

Just another user with the same complaint. Quicken R44.28 reports TIAA holdings comparison works properly. The next two releases have failed to fix the problem.

J OKeefe

I had the problem with my Fidelity account not downloading # shares and price for options. R45.21 solved the problem for me. Shares and price are now being downloaded for my options trades.

mttorley

As a new Quicken User just ...yesterday, I was able to get my brokerage /401k account for my account working, but only get a cash balance for my wife's (no stock positions). This makes me think I should hold tight to that 30-day guarantee. ....

Fred M

Closed quicken, downloaded the patch, tried to install it, but simply get an error message "Could not parse the URL "********\AppData\Local\Temp\IXP000.TMP\current/wyserver.wys" - it's either malformed or is an unknown protocol. Do I have to uninstall quicken to install this patch?

Frankx

Hi @Fred M,

You don't need to, and also should not, "uninstall Quicken" to revert to the earlier version -all you need to do is to:

1) Backup your Quicken datafile;
2) Close out of Quicken; then open and download this LINK;
3) Page down and then under Windows (US) - click on October - and the on the "release R44-28" link to start the download:
4) Once the download of has completed - locate it (likely in your Downloads file) the filename is "QW27.1.44.28MPatch";
5) Double click on it to install the download and once completed, restart Quicken.

Let me know if you have any followups and/or tell me how that all went.

Frankx

Fred M

When I click to install it, I get the message I quoted above!

"Unable to check for updates. The server failed to load"

When I click on "show details" I get

"Could not parse the URL "Molesworth\AppData\Local\Temp\IXP000.TMP\current/wyserver.wys" - it's either malformed or is an unknown protocol."

Frankx

Hi @Fred M

That is odd, but not all that unusual.  To fix it, please follow the instructions below:

1. Open a DOS command prompt as administrator
2. Create a dummy/temp directory without a space or use an existing one (e.g. C:\temp)
3. Redefine the TEMP path (I have two so I temporarily set both although I assume only one is used by Quicken - didn't bother checking which one but it's temporary anyway and goes away once you close the DOS prompt):

SET TEMP=c:\temp
SET TMP=c:\temp

4. Invoke the QW27.1.44.28MPatch.EXE patch at the same DOS Command prompt (it should complete successfully).

Frankx