No 'Online Services' tab

CDT Member
I noticed that my Quicken Mortgage account stopped synching with the online account in June (about the same time they rebranded to Rocket Mortgage).
I removed the account from the Online Updated, but now I cannot reconnect it.
When I open the 'Account Details' window, there is no tab for 'Online Services'.


  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @CDT ,

    You are correct. Right now, you have access to your Payment Details, in the Rocket Mortgage Register.

    In order to reconnect to Rocket Mortgage, open Quicken.
    Click File > New Quicken File.
    Dot New Quicken Account. And click OK. Enter in Quicken Loans. And click Next.
    Enter your User Name, Password and save to Password Vault.
    Click Connect and enter the information requested. It will see your existing Register.

    When finished, you will find Online Services in the Account Overview for your Rocket Mortgage Account.

    However you lose access to Payment Details in the Register, until you Deactivate Online Services for Rocket Mortgage. You can't have it both ways.

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754

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