Security Overview is not working? I get a 404 Not Found screen. Using version 6.10.03.

Jackbert
Jackbert Quicken Mac Subscription Member ✭✭
edited December 2022 in Investing (Mac)
I get a 404 Not Found web page when clicking on "Security Overview". This has been happening since the last two Quicken MAC updates. I am using Quicken MAC version 6.10.03 that was release earlier in November 2022.
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Best Answer

  • lhossus
    lhossus Quicken Mac Subscription SuperUser, Mac Beta ✭✭✭✭✭
    Answer ✓
    Jackbert said:
    I get a 404 Not Found web page when clicking on "Security Overview". 
    1) What URL appears in the Browser Address Bar?

    2) What Browser is the 404 error appearing in?

    3) Do you use something other than a direct internet connection? Things like a VPN, anti-virus software, employer secure network could all result in a problem like this.


    Quicken Mac Subscription • macOS Monterey 12.6 on MacBook Pro 13" M1

Answers

  • lhossus
    lhossus Quicken Mac Subscription SuperUser, Mac Beta ✭✭✭✭✭
    Answer ✓
    Jackbert said:
    I get a 404 Not Found web page when clicking on "Security Overview". 
    1) What URL appears in the Browser Address Bar?

    2) What Browser is the 404 error appearing in?

    3) Do you use something other than a direct internet connection? Things like a VPN, anti-virus software, employer secure network could all result in a problem like this.


    Quicken Mac Subscription • macOS Monterey 12.6 on MacBook Pro 13" M1
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    @Jackbert Just adding that I'm not seeing the problem you're describing; when I click Security Overview for a security, it opens the appropriate investing.quicken.com web page for the security.
    Quicken Mac Subscription • Quicken user since 1993
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  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    Also, if you're trying to look at something like a 401K fund it might be a customized mutual fund specific to your organization, in which case they might not have any information on it. That was the case with my old 401K plan.
  • Jackbert
    Jackbert Quicken Mac Subscription Member ✭✭
    Jon, thanks for the response. Funny thing is that the Security Overview worked before the last two upgrades. This issue happens to all my equity securities which include stocks, ETFs and mutual funds.
  • Jackbert
    Jackbert Quicken Mac Subscription Member ✭✭
    Ihhossus,

    Your third suggestion fixed my Security Overview issue. I started using a VPN a few months ago and that is about the time when the "404 error" started. I turned off the VPN connection and boom. The Security
    Overview page appears. Thank you for the the response and sharing your knowledge with me.

    Also, I would like to thanks others who responded to my issue. I am amazed at the number and quickness of the responses.
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