Quicken not responding every time I click on the 'bills & income' tab.

Jay25
Jay25 Quicken Windows Subscription Member
edited December 2022 in Errors and Troubleshooting (Windows)
recently over the past couple of weeks, every time I click on the "bills & income" tab, quicken stops responding and crashes. I'm running the starter edition R45.11 on a Windows 11 PC. Any thoughts on what might be happening or how to fix?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jay25,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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