roncatucci said: Is anyone else having a problem logging into M&T Bank - Direct Connect? It's been going on for a few days now. The screen just says "M&T Bank Direct Connect....Waiting". After a minute or so, it just says "An error has occurred" and that's it.
Is there an error code accompanying this error message? If you have the chance, you could save a backup by going to File > Copy or Backup File... in the upper menu at the top of the screen and then create a 'test' data file by going to the same menu and selecting New Quicken File... Next, choose New Quicken File in the screen that follows, and then click OK. After this, choose a file location on your computer and then click Save. Choose Don't use mobile and web when prompted.
You may then add your M&T-associated accounts by navigating to the Add Account button in the upper left-hand side of the screen, denoted by the '+' symbol. Let us know if you see the same error message occurring in the test data file once this is attempted.
roncatucci said: Thanks for your reply, however I figured it out on my end. It ended up just being a password issue.
