How do I stop having shares added upon syncing account?

Mpays
Mpays Member
Just transitioned from windows to Mac subscription. When syncing investment account, quicken keeps adding shares which duplicate existing shares. I delete the added shares and the next sync just adds them back in. I saved a backup after deleting shares and then restored from backup. The syncing just added the shares again. Does not happen with other accounts.

Answers

  • John_in_NC
    John_in_NC SuperUser, Mac Beta Beta
    If you keep getting placeholder transactions added for existing shares, I would look in the Window:Securities list. I suspect you will find the mismatch there.

    It sounds like the new download treats whatever you held as a different security, and thusly keeps adding it in. You might need to merge the old and new so this doesn't keep happening. 
  • Mpays
    Mpays Member
    Perfect! Thanks so much John
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