Anyone else having issues with reconciling an account?

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txswoodruff
txswoodruff Member ✭
edited January 2023 in Registers & Transactions (Mac)
I selected Reconcile for my BofA Checking account and it displayed the current balance and previous balance for one of my credit cards that I had just reconciled!!!
And my credit card I previously reconciled showed incorrect balances in the History for the entire year!!
I'm a long-time Quicken user, done this diligently every month for last few years, as long as I've used cloud-based Quicken. (Used desktop version for years previously).
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @txswoodruff,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support by phone or chat directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • txswoodruff
    txswoodruff Member ✭
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    Hi Anja, thank you for replying. I just didn't have time to wait for 30 minutes for a chat. I'll try again today and do some screen shots. Is there a way I can email you details and include some screen shots? I just do not have time to sit at my computer for 30 minutes today to try and resolve this.
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