Some Vanguard dividend transactions not downloading

samsquared

On 12/1/22 my brokerage account shows 2 dividend payments for stocks owned. I should have gotten 4 transactions downloaded: 2 for the dividends and 2 for the sweep into the settlement fund but so far, I've gotten only 1, the sweep for one of the dividend payments. For a 12/5 dividend payment I did download the expected 2 transactions for a third stock. If I do a transaction download from Vanguard for the period in question, all the transactions are in the CSV file and appear to be in the qfx file. Any idea what might be wrong? Perhaps I shouldn't be concerned about this and just add the missing transactions into Quicken or just open the qfx file.

Frankx

Hi @samsquared,

I am a little confused; from your post I cannot tell which method you are using to obtain transactions from your Vanguard accounts.  Are you using Direct Connect, something else, or a combination of more than one method?

If you are moving back and forth from automatic downloads (direct connect) to importing file downloads, that is (in my view) a method that is certain to create problems with your Quicken data.

Frankx

samsquared

Thanks for your quick reply. Yes, I use direct connect to obtain the transactions. I went to Vanguard and did the csv and qfx downloads just to see if Vanguard was including them (they were). In retrospect, this wasn't helpful as it really just reflects what I see in my Vanguard account. This isn't a big issue as it's only a few transactions but it is curious.

Frankx

Hi again @samsquared,

If you only looked at the csv and qfx files - that would not affect your datafile, so no harm there.  I am surprised however that those files were complete but your Direct Connect download was missing transactions.

I would suggest that you keep a close watch on the account in Quicken and, if it continues to happen, you might want to "reset" the connection.  To do that - open up the account register in Quicken > Click on the little "Gear" icon in the upper left and select "Edit account Details" > then, in the pop-up window, click on the "Reset Account" button > then click "OK".

Get back to us if you have any additional questions and/or to report your progress.

Frankx