Does anyone have issues with downloading Canadian Mutual Funds?

gini2000
gini2000 Quicken Windows Subscription Member
edited January 2023 in All Things Canadian (Windows)
None of my Securities have updated in the last few weeks. I have funds with Great West and Canada Life.
Win Q Canada - Deluxe version R45.18

Comments

  • Arctic Hare
    Arctic Hare Quicken Windows Subscription SuperUser ✭✭✭✭
    My Canadian securities have continued to update normally this week; however, I do not have any securities from Canada Life or GWL (which are the same company since CL bought GWL). The problem may be specific to the Canada Life & GWL family of funds. If you post a specific fund code here, someone might try to set up that security and test the download. Likewise you could test a fund that does download for someone else. For example, try Mawer Canadian Equity Class (MAW106). Make sure to pick the "Mutual Fund" exchange when setting it up as a test security.

    If you can confirm - via the test proposed - that the problem is isolated to CL & GWL, then you should report this problem to Quicken either using the Report a Problem feature in the Help menu or by contacting Customer Support. They can inform their provider of security price info.
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