CC-502 Error from Citi Bank Visa card

Dennis Brown
Dennis Brown Quicken Windows Subscription Member
edited January 2023 in Errors and Troubleshooting (Windows)
I saw that Citi bank problem was being escalated a couple days ago, but I am still have issues today

Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Contact Quicken Support

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Have you authorized Quicken to be granted access to your Citi accounts? Have you checked that this is still in effect?
    Logon to the Citi website, locate the Settings page and select Manage Desktop Apps.
    On that page make sure that "Quicken (Windows or Mac)" has access to your accounts. If not, use the "Add Access button" to set it up.
  • stanray
    stanray Member ✭✭✭
    Check your Citi setup in Quicken as well. See if it is set for Web Connect or Direct Connect. Mine got changed to Web after going through the Chase conversion and had to change it back to Direct Connect in Quicken and then go to Citi site and reauthorize Quicken access.
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