Chase HELOC

chuck0one
chuck0one Member ✭✭
edited January 15 in Errors and Troubleshooting (Windows)
RESOLVED 12/3/22 Chase - HELOC accounts change to Credit Card account post migration. Followed this lead and says the issue is resolved. How do you resolve it?

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  • Quicken Jared
    Quicken Jared Moderator mod
    chuck0one said:
    RESOLVED 12/3/22 Chase - HELOC accounts change to Credit Card account post migration. Followed this lead and says the issue is resolved. How do you resolve it?
    Hello @chuck0one,   

    Thank you for inquiring about this issue here on the Quicken Community.

    To be clear: are you still noticing that Chase HELOC accounts are changing to Credit Card-type accounts after migrating them? If so,it will be necessary to reach out to Quicken Support. You should be able to do this with the link provided here. They will need to document and troubleshoot this issue in greater details with the resources and tools uniquely available to them. I wish that I could provide a resolution from the Quicken Community, but this represents the best path forward given the circumstances. 

    I hope that this is helpful, and feel free to reach out with any additional questions or concerns.

    Thank you,

    Quicken Jared 
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