Problem downloading a Required Minimum Distribution from Merrill
Quicken Deluxe for Windows, version 45.21, build 27.1.45.21, including the latest update.
I have two 401(k) accounts I had to take a Required Minimum Distribution from this year. I took them as cash distributions to my checking account. The download of one of them (from TIAA-CREF) went smoothly: two "sold" transactions, one from TIAA, one from CREF. The correct cash amount showed up in the TIAA account as a cash balance in Quicken, which I was then able to transfer to my checking account in Quicken.
When I download the second account (from Merrill Lynch), it shows up in Quicken as a single "sold" transaction (figures rounded for brevity): 268 shares @ $5590 (which is actually the total amount of the withdrawal), share balance 6531, investment amount -$1,500,000, cash value +$1,500,000. The total market value is approximately correct ($136,000), but the securities value is $1,360,000 and the cash balance $1,504,000. The cash balance should be around $5900. Clearly, something is amiss.
The most obvious likelihood was that the number of shares and share value in the description field were incorrect. Following the example of the TIAA account, I tried changing it to 5590 shares @ $1/share. This resulted in an investment amount of -$5590, a cash amount of +$1,503,000, a cash balance of $1,503,000, and a total market value of $26,809, approximately 1/5th of the actual amount.
I am at a loss how to fix this in the registry for the Merrill account, and would appreciate any suggestions or fixes.
Thank you,
Terry