Start up issue

metaguy

QUICKEN 2010 DELUXE
Account ID : 18700796

Normally, I just put in my password and the register comes up.
But now 1 of 2 screens come up.

#1 Quicken Launcher has stopped
Or
#2 it will start with choices to open. I use a file on my computer, and I have to go to a backup copy.

How can I get it back to normal operations.

Thanks,

Gary Weinstein
[personal info removed]

Quicken Jared

metaguy said:

QUICKEN 2010 DELUXE
Account ID : 18700796

Normally, I just put in my password and the register comes up.
But now 1 of 2 screens come up.

#1 Quicken Launcher has stopped
Or
#2 it will start with choices to open. I use a file on my computer, and I have to go to a backup copy.

How can I get it back to normal operations.

Thanks,

Gary Weinstein
[personal info removed]

Hello @metaguy,   

I am sorry about these issues you are experiencing with launching the program. Thank you for speaking with us about this here on the Quicken Community. 

Have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here. 

Let us know how this works.


Thank you,

Quicken Jared