Web Connect + accounts are not downloading?

bobbakerarizona
bobbakerarizona Member ✭✭✭
edited January 2023 in Download, Add/Update Accounts (Windows)
Spent 30 minutes with Support line. I'm having trouble with accounts that use Web Connect + not downloading, since 12/16/22.
Apparently this is a known issue?
Problem ticket was created.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @bobbakerarizona,

    Thank you for reaching out to the Quicken Community with these issues. 

    We do currently have active alerts regarding users being unable to download transactions with their Chase accounts and their Charles Schwab accounts. You may follow the links here and here to access those alerts where you may bookmark the alerts in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    We apologize for any inconvenience caused in the meantime. 

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • bobbakerarizona
    bobbakerarizona Member ✭✭✭
    OK. There has been an issue downloading for several months.
    I guess I was lucky to not see it until this week.
    Sigh.
This discussion has been closed.

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