Unable to complete reconcile

MikWills

My account is balanced, but nothing happens when I click the "Done" and "Finish Later" buttons. I am unable to complete the reconciliation.

Quicken Jared

MikWills said:

My account is balanced, but nothing happens when I click the "Done" and "Finish Later" buttons. I am unable to complete the reconciliation.

Hello @MikWills,  

I am sorry about this problem with the Reconcile feature and unresponsive menu options. Thank you for letting us know about this here on the Quicken Community.

First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen while Quicken is open, then proceed through the steps listed below, in order:

1. Navigate to File
2. Select Validate and Repair File...
3. Select Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists. 

If you are still noticing difficulties after you have attempted those recommendations, you may try the following: 

1. Navigate to File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Select Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I look forward to hearing back from you about your results.

Thank you,

Quicken Jared 

JoanZents

My income entries on the reconciliation don't match the entries on the calendar making reconciling impossible.