Unable to complete reconcile

My account is balanced, but nothing happens when I click the "Done" and "Finish Later" buttons. I am unable to complete the reconciliation.
Tagged:

Comments

  • MikWills said:
    My account is balanced, but nothing happens when I click the "Done" and "Finish Later" buttons. I am unable to complete the reconciliation.
    Hello @MikWills,  

    I am sorry about this problem with the Reconcile feature and unresponsive menu options. Thank you for letting us know about this here on the Quicken Community.

    First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen while Quicken is open, then proceed through the steps listed below, in order:
    1. Navigate to File
    2. Select Validate and Repair File...
    3. Select Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists. 

    If you are still noticing difficulties after you have attempted those recommendations, you may try the following: 

    1. Navigate to File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Select Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    I look forward to hearing back from you about your results.

    Thank you,

    Quicken Jared 
  • JoanZents
    JoanZents Member
    My income entries on the reconciliation don't match the entries on the calendar making reconciling impossible.