Unable to access Log files

Darrel

At the bottom of the Help the pull down menu is the option "Contact Support". When you click on that it provides several options one of which is "Log Files" Select that option should provide access to a number of log file shown below. Instead, I get the first screenshot. Click on the refresh screen I get the second screen shot. I am supposed to get the 3rd screen shot. Anyone have an answer?

Chris_QPW

With Quicken closed, use Window File Explorer to delete this folder:
C:\ProgramData\Quicken\Cache

When you restart Quicken you should now be able to view the logs.

Chris_QPW

With Quicken closed, use Window File Explorer to delete this folder:
C:\ProgramData\Quicken\Cache

When you restart Quicken you should now be able to view the logs.

Darrel

Thanks Chris! Worked like a charm,