First time user - unable to add any account

AmanandKaren Member
After selecting the institution and entering my credentials i just get the progress circle, but nothing happens until it finally stops trying. Not the first day of using quicken i was hoping for.


  • DStegg
    DStegg Member
    Ditto. I've been a subscriber for over a year but haven't used it in awhile. I downloaded the newest version today and have been trying to reconnect all of my accounts and get the spinning wheel telling me it's trying to connect but never does. Cleared my cache, etc. but not working at all.
  • Gilles9
    Gilles9 Windows Beta, Mac Beta Beta
    edited January 2023
    Certainly a bad experience for a first time user

    "Add account" and "Update accounts" broken since Jan 2nd

    They say they are working on this
  • divina12253858
    divina12253858 Member ✭✭
    edited January 2023
    [Removed - Violation of Community Guidelines]
  • Gilles9
    Gilles9 Windows Beta, Mac Beta Beta
    Seems to be back in order

    Test it again, I was successful updating all my accounts
This discussion has been closed.