Payee incorrectly downloaded to Quicken as Dunkin Donuts from Bank of America

Question

Downloaded transactions from Bank of America to Quicken (most recent version) and between 8/29/22 and 12/29/22, 71 transactions downloaded incorrectly with Dunkin Donuts as payee. Why?  The Bank of America statements were correct.

mshiggins · Answer

Do you have the preference Automatically Apply Quicken’s Suggested Name To Payee enabled? If so, uncheck the preference. In QW2017, the preference is Downloaded Transactions section.

Jim_Harman · Answer

Another thing you can do to help sort this out is to display the Downloaded Payee column in the account's register. Click on the gear at the top right of the register and select Register columns, then check the box next to Downloaded Payee. This will add a column to the account's register showing the original Payee before any renaming.

cljonie · Answer

No the payees have nothing in common.  Except many, not all, are related to food, but there is grocery store, a couple markets, a deli, fast food places like Burger King; but there are also 2 hardware stores and other non-food businesses.  if it happens at next download i will try turning off.  but i don't know who to let know it is broken, at least for me!    Thank you for your suggestions.