USAA Download Error (2003)

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Rich Q
Rich Q Quicken Mac Subscription Member ✭✭
edited February 2023 in Errors and Troubleshooting (Mac)
Using Direct Connect, have tried disconnecting/reconnecting account... Has been occurring for 1 week. Quicken for Mac. Software is up to date/current.

Connection error details - show channel as OFX. Customer ID is correct. Days in error 3. Error code 2003. Server message "Account not found".

Reconnect function brought up the same errors.

Comments

  • Rich Q
    Rich Q Quicken Mac Subscription Member ✭✭
    Oh, I disconnected my "5" accounts, and then attempting to reconnect, only 4 appeared... interesting. So 1 account is not able to be found when using direct connect.... the other 4 appear normal now.
  • jamesdn
    jamesdn Quicken Mac Subscription Member ✭✭
    If you haven't used that particular account for some time USAA will disable it for on line access. I had the same problem with a USAA savings account. After making a deposit into the account it showed up for on line access the next day.
  • Rich Q
    Rich Q Quicken Mac Subscription Member ✭✭
    > @jamesdn said:
    > If you haven't used that particular account for some time USAA will disable it for on line access. I had the same problem with a USAA savings account. After making a deposit into the account it showed up for on line access the next day.

    I will try that. Thank you!
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