Lack of action "downloading Chase Transactions issues"

log174a

Its been over 6 months since or more since your quicken update caused downloading issues with several banks. It is obvious you did not test your update, this is a bad reflection on your part.

I should be entitled to a full refund for my purchase. Why should your customer base be affected without any consequences for your lack of planning and testing?

I'm very disappointed with Quicken's intentions. This issue is not a company priority. Sad.

Mark1104

@log174a - have you called Support?